Knowledge Base

If your order is not yet handed to our courier, you can place a new order directly to shop. We highly suggest to contact us via email. We will combined the shipment of your orders and will issue refund amounting to the excess shipping fee. 

Mean while, if your order is already shipped, you can place a new order and we will  process it quickly.

Please check our policies here.

An original equipment manufacturer, or OEM, manufactures products or components that are purchased by another company and retailed under that purchasing company’s brand name. OEM refers to the company that originally manufactured the product. When referring to automotive parts, OEM designates a replacement part made by the manufacturer of the original part. In this usage, OEM means “original equipment from manufacturer”. The antonym of OEM is aftermarket.

eSquareParts  provides fast, efficient shipment for parts to customers globally. We ship via FedEx, DHL, UPS, EMS. eSquarePartsoffers our clients’ regular shipping 5-7 working days with the following couriers.

If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of ‘test’ orders each day which our members are using to quote certain cart contents and save the invoice for later reference.

We ignore all orders until a matching payment is received. So if you haven’t paid, don’t worry, we’re not processing your order. You are under no obligation to follow through and pay for an order.

Read more here.

Yes, you can send it directly to PayPal account. Due to the numbers of transaction, we highly suggest to please contact us before sending payment.

You can purchase any available item. Go to our online shop. Our interactive shop is easy to use and you can purchase any item quickly.

eSquareParts offers standard delivery in domestic areas and expedited delivery in all International areas. Shipping costs may apply.

We accept payment through PayPal only for now.

For domestic areas it takes up 2 to 7 business days based on your selected shipping method. For international areas it takes up 2 to 14 business days based on selected shipping method . Others may vary based on the location or destination depending on the local customs or post office regulations. Please note that delays may occur on rare occasions and in remote areas.

Yes! You are highly secured while your shopping in our online shop.Your data will be protected and handled confidentially and encrypted in our secure server software. The encrypted information of your order, your name, address, PayPal account details cannot be read by any third party. Payments will be verified in secure procedure.

After ordering you will be notified and received a confirmation with regards to your order via email.Your order will be processed and shipped one business day after receiving a clear payment.

Yes, you will receive your invoice through email.