15-19 132nd St, College Point, NY 11356, USA

We’re open Monday – Friday, 8 a.m. – 6:00 p.m. EST

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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

eSquareParts offers standard delivery in domestic areas and expedited delivery in all International areas. Shipping costs may apply.

Which payment methods are accepted in the Online Shop?

eSquareParts accept payment through PayPal and Stripe Credit/Debit.

eSquareParts don’t have access to the credit card information. We use Stripe for payment processing so that everything is secured and safe for our customer. It’s the premier developer-oriented payment processor for those reasons and many more. Kindly check Stripe documents for more informations.
 

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How long will delivery take?

For domestic areas it takes up 2 to 7 business days based on your selected shipping method. For international areas it takes up 2 to 14 business days based on selected shipping method . Others may vary based on the location or destination depending on the local customs or post office regulations. Please note that delays may occur on rare occasions and in remote areas.

How secure is shopping in the Online Shop? Is my data protected?

Yes! You are highly secured while you are shopping in our online shop. Your data will be protected and handled confidentially and encrypted in our secure server software. The encrypted information of your order, your name, address, PayPal account details cannot be read by any third party. Payments will be verified in secure procedure. 

eSquareParts don’t have access to the credit card information. We use Stripe for payment processing so that everything is secured and safe for our customer. It’s the premier developer-oriented payment processor for those reasons and many more. Kindly check Stripe documents for more informations.

What exactly happens after ordering?

After ordering you will be notified and received a confirmation with regards to your order via email. Your order will be processed and shipped one business day after receiving a clear payment.

Do I receive an invoice for my order?

Yes, you will receive your invoice through email.

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