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15-19 132nd St, College Point, NY 11356, USA
We’re open Monday – Friday, 8 a.m. – 6:00 p.m. EST
CONTACT US
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
- eSquareParts offers standard delivery in domestic areas and expedited delivery in all International areas. Shipping costs may apply.
Which payment methods are accepted in the Online Shop?
We accept payment through PayPal only for now.
How long will delivery take?
For domestic areas it takes up 2 to 7 business days based on your selected shipping method. For international areas it takes up 2 to 14 business days based on selected shipping method . Others may vary based on the location or destination depending on the local customs or post office regulations. Please note that delays may occur on rare occasions and in remote areas.
How secure is shopping in the Online Shop? Is my data protected?
Yes! You are highly secured while your shopping in our online shop.Your data will be protected and handled confidentially and encrypted in our secure server software. The encrypted information of your order, your name, address, PayPal account details cannot be read by any third party. Payments will be verified in secure procedure.
What exactly happens after ordering?
After ordering you will be notified and received a confirmation with regards to your order via email.Your order will be processed and shipped one business day after receiving a clear payment.
Do I receive an invoice for my order?
Yes, you will receive your invoice through email.
HAVE A QUESTION?
We love hearing from you. Please contact us about anything at all by filling in the form below.. Your latest Order, Delivery, Issue,Concern or request for a specific product.